As you can imagine, publishing an online leisure guide like Gateway Macon can be an exhausting process. The amount of research, planning, writing and reviewing is massive. Also take into consideration we publish new content 365 days a year. Yes, our team was working Christmas Day and just about any other holiday we have staff members manning the content desk. We take what we do very seriously and we know that with an average audience of 60,000 page view every month there are a lot of eyes on our work. Even more daunting to manage and keep up with is the social media network Gateway Macon has built over the last few years. On any given week we reach 50,000 Facebook followers and from that number we have up to 8,000 followers engaging with our content each week.
There is not a day that goes by that we don’t get some kind of feedback on our website or our social network. Yes, there are a lot of haters out there who insist on posting negative comments about Macon. Our motto is “This is ‘Gateway’, not Hate-way”, and accordingly all negative comments that have no constructive input are deleted. Of course, we get a lot of retired English teachers that nitpick our typos, grammar and spelling. While we strive to be accurate as possible our philosophy is more about quantity of content and we assume our quality checking of typos can be over looked when the bigger picture is considered. Case in point, one recent visitor commented that our spelling and grammar errors were casting our fair city in a negative light. Really? Someone actually thinks that all the positive content we generate about Macon and middle Georgia can be over looked due to a few typos? Oh well, delete that comment and move on!
Of course there are those rare occasions when someone publishes a comment that makes us stop to truly appreciate the impact Gateway Macon is making when it comes to shaping opinion about our home town. Recently, we saw a comment about one of our TOP 5 lists concerning Things you might not know about Macon. The Facebook followers asked a question which we promptly followed up on almost immediately. Here is the reply we got;
Thank you! See, now this is what I have been saying about being here in Macon. This kind of responsiveness...well, let's just say this: it would never happen in Dallas, TX. I have just recently moved here from having spent decades in Dallas and I can't say enough about this town. Macon has worked its charm on me - in a big way. First and foremost, I don't know when I have ever happened across or met so many welcoming, friendly, kind and considerate people. The richness of the historical impact of this city, the Sacred Mounds, the beauty of the land here (OMG, the trees!), the civic pride, the fantastic arts scene as provided by Jim Crisp and the entire Theatre Macon community, The Macon Little Theatre (the oldest community theatre in continuous operation in the state of GA.!), the respect given favorite sons Little Richard, Otis Redding and then there's those Allman Brothers...Somehow, without even realizing it, the home I chose for my residence in Macon is only a few houses down Vineville from The Big House! As a long-time fan, quite a kick! In so many respects, I feel very fortunate to be here, in Macon, Georgia.
Patsy Mitchell-Cole, December 27 at 2:26pm
Wow, proof positive that there is a new attitude permeating our city! We know it is only one comment out of the thousands of engagements, but it is independent verification of what we believe in at Gateway Macon. Our city is unique, friendly and welcoming of newcomers. Our City has a sense of community that is hard to find in big cities. Our city is working hard to be a great place to live, work and play. So, we end our day at gateway knowing that the work we love to do is having a positive impact and we are excited about the year ahead of us in 2015.
posted 05/01/2017 in